Responsible Gaming at 7enbd

Our Commitment to Responsible Gaming

At 7enbd, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that entertainment should never come at the cost of financial hardship, personal stress, or harm to families. Our platform is designed with safeguards built in from day one, so that every player has the means to enjoy games on their own terms.

7enbd serves Bangladesh's online gaming community with fairness, transparency, and care. We do not promote gambling as a way to make money. We promote it as a form of entertainment — and like all entertainment, it works best when it is enjoyed in moderation, with clear personal boundaries in place.

Strict 21+ Age Policy

7enbd enforces a strict minimum age of 21 for all players. This requirement exists to protect young people and to comply with responsible gaming standards. When you register, you confirm that you are at least 21 years of age. 7enbd reserves the right to request identity documents verifying your date of birth at any stage of your account relationship with us.

If we detect or reasonably suspect that an account is being used by a person under the age of 21, that account will be suspended immediately. Any winnings generated during a period of underage use will be forfeited and deposits returned at 7enbd's discretion, in accordance with our Terms and Conditions.

Self-Exclusion

Self-exclusion is the most powerful tool we offer. If you feel that gambling is having a negative impact on your life, self-exclusion allows you to block your own access to 7enbd entirely for a defined period. This is a serious step and 7enbd fully supports players who choose it.

Once a self-exclusion period expires, your account will not automatically reactivate. You must contact our support team to request reinstatement, at which point 7enbd will carry out a check-in conversation before restoring access. This deliberate friction helps ensure that returning players are doing so with full awareness and genuine intent.

Deposit and Spending Limits

7enbd's deposit limit tools allow you to set firm caps on how much you can deposit into your account over a chosen time window. These limits are one of the most practical ways to keep your gambling expenditure predictable and within your personal budget. Limits can be set, reduced, or increased (with a mandatory review delay for increases) directly from your account settings at any time.

• Daily deposit limit: controls how much you can deposit within a single calendar day.
• Weekly deposit limit: caps your total deposits across any rolling 7-day period.
• Monthly deposit limit: provides the broadest control, capping all deposits within a calendar month.

Decreasing a limit takes effect immediately. Increasing a limit is subject to a mandatory waiting period of at least 24 hours, giving you time to reconsider before the higher limit comes into force. This asymmetry is intentional and is one of the ways 7enbd builds genuine player protection into the platform at a structural level.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and it is not always easy to recognise in yourself. 7enbd asks every player to check in honestly with the following warning signs. If several of these apply to you on a regular basis, it may be time to use one of our responsible gaming tools or to speak with a professional.

If you recognise any of these patterns in your behaviour, please reach out to our support team without hesitation. You can also activate a cooling-off period or self-exclusion from your account at any time — no explanation required.

Keeping Gambling Fun and Safe

Gambling is entertainment. Like watching cricket, going to a restaurant, or any other leisure activity, it carries a cost — and that cost should always be one you can genuinely afford to pay. The following practices help keep gambling enjoyable and under control:

• Set a strict budget before you start playing and treat it as a fixed entertainment expense — not a recoverable investment.
• Never gamble with borrowed money, emergency savings, or funds allocated for essential living costs.
• Take regular breaks during play sessions. Step away from the screen, refresh, and assess how you feel before continuing.
• Accept that losses are a normal part of gambling. Never chase a loss — walk away and return another day if you choose to.
• Balance gambling with other leisure activities. Maintain relationships, hobbies, and commitments outside of the platform.

Protecting Others Around You

If you share a device or a home with others, it is your responsibility to ensure that underage individuals cannot access your 7enbd account. 7enbd recommends logging out after every session, using a strong unique password, and enabling any device-level PIN or biometric lock available on your phone. Do not share your login credentials with anyone, regardless of the circumstances.

If you are concerned that someone close to you may be struggling with problem gambling, please encourage them to contact our support team or to use the self-exclusion tool. You can also reach out to us on their behalf and we will provide guidance on the options available.

Why 7enbd Builds Safety In

Contact Our Support Team

If gambling is causing you stress, financial difficulty, or relationship problems, please do not wait. Our support team is available to listen, to help you activate protective tools, or to simply point you in the right direction. There is no judgment here — reaching out is always the right move.